Corporate Services Packages - Approx. Prices (Exc. VAT)

NVQ in Telesales 2
Duration: 3 months 12 weekly training days 11 Units including:- sales performance selling over the phone planning work schedules identifying and following up sales leads after sales services Full NVQ Certificate Any necessary expenses will be agreed in advance Limit 15-20 attendees Suitable for general call centre staff, team leaders or telesales operators	£3500 + expenses
Selected Units Package
Client chooses relevant unit/s Duration per unit approx 1-2 days Certificate for each completed unit Expenses agreed in advance	£350 + expenses
Recruitment
Initial recruitment Interviews, tests and training etc. Temporary or permanent staff	£350 + expenses
Call Centre Consultancy
Provided by the MD Solutions to set-up problems or difficulties Deals with factors such as, location, staff, workforce planning and organisational structure etc. Detailed analysis and recommendations	£500 a day